is a feature-packed web based Live Chat application designed to streamline the operation of providing instant help to customers.
LeadChat, which has been developed in PHP and MySQL, will help you deliver superior customer service while cutting down on operational costs. Being a completely web based application, LeadChat allows you to serve your customers while on the move. No matter where you are, or what time it is, LeadChat will connect you and your customers and work towards building customer loyalty like never before. Try the online demo of the LeadChat software, or read up on the feature list for more information.
LeadChat will allow you to have a live chat with you website visitors there and then! With no infrastructure costs, limited support staff and minimum maintenance charges, you can set up a great customer service at an unbelievably low cost. What's more is that you have the option of getting LeadChat deployed at your own website by going for the leased version so that you have complete control over your support service OR you can opt for the hosted version and enjoy free upgrades and support for life. Have 1 operator or dozens, LeadChat allows scalability. Enjoy tailoring the application to your needs by customizing it in any way you want.
Be THERE to help your customers decide which product suits them best [you can even send them graphics of the product you want to suggest to them.] Be THERE to offer the latest products and packages to weary customers [you can even send them text files containing information on packages etc. ] Be THERE to regain customer loyalties by handling issues on the spot.
is sure to turn your browser into buyers
superior customer service(before, during and after purchase)
close sales in less time
increase sales
reduce operational costs
gathering and analysis of customer behavior to aid product and service decision making (e.g. pricing, new product development etc.)
building close, open and stronger customer relationships
building customer loyalty
insight to customer requests and operator support performance
less response time, as can use preset answers to frequently asked questions
providing support while on the move
gives you the competitive edge you need
is for YOU no matter what business domain you belong to.
...the way to increase conversion rates
...the way to providing 24*7 customer support without risking bankruptcy
...the way of knowing what goes on inside your website visitors' heads, what they browse and for how long
...the way to Customer Relationship Management
FLEXIBLITY & SCALABILITY
With LeadChat, you can customize your chat application to your liking by changing its look and feel. Change its colors, layout and design. You can even modify the source code to better fit your needs.
It's so very scalable that you can use one operator or many and it'll work just fine!
REAL TIME VISITOR MONITORING
Get to know your customers real well by getting an insight to:
Visitor's IP
Browser information
Web pages visited
Web page visit duration
Referral Page
SECURITY
LeadChat is a name you can trust.
LeadChat will run on your sever and domain for higher levels of control and security.
What's more is that the encryption feature will make any attempts of third parties of spying onto your chat conversations futile.
LUCRATIVE PACKAGES
LeadChat Annual Leased - $99 Per Year
LeadChat Owned Leased - $299 One Time
LeadChat Monthly Hosted - $9.99 Monthly
Leadchat Yearly Hosted - $99 Per Year
30 Days - Full Version
If you like what you've read and seen about Leadchat so far then here comes a real treat for you...Leadchat Free Test Drive! Now is the time you can feel Leadchat by taking our 30 day free test drive! You can talk to your customers through live Leadchat - right away!
This will be similar to the hosted version in which the chat button is placed anywhere on your website and your clients can connect to your support staff residing on our servers by clicking it. After 30 days, we are sure that any doubts about the application would not remain. You can then purchase the license to continue enjoying Leadchat.
Why wait?
The support Leadchat provides is awesome. From the installation to the upgrades and license renewal, I have never had a problem as they are so willing to help you out. I guess that's why they won't loose me as their customer for years to come.