Arrange operators in the order they should receive support calls (if an operator is more skilled, you can select him/her to take the first call before it proceeds to next operator).
Request Polling
If an operator is just too busy or is not in front of his/her computer, the chat request will be routed to the next online operator automatically.
Sound Request Alert
Sound alert will notify you when a support is being requested.
Leave a Message
If no operators are available, visitor can easily send a message to the department using an email form.
Runs on Your Server and Domain
Runs on your sever and domain for higher levels of control and security.
Modify the Source Code
Modify the source code to better fit your needs.
30 Days - Full Version
If you like what you've read and seen about Leadchat so far then here comes a real treat for you...Leadchat Free Test Drive! Now is the time you can feel Leadchat by taking our 30 day free test drive! You can talk to your customers through live Leadchat - right away!
This will be similar to the hosted version in which the chat button is placed anywhere on your website and your clients can connect to your support staff residing on our servers by clicking it. After 30 days, we are sure that any doubts about the application would not remain. You can then purchase the license to continue enjoying Leadchat.
Why wait?
The support Leadchat provides is awesome. From the installation to the upgrades and license renewal, I have never had a problem as they are so willing to help you out. I guess that's why they won't loose me as their customer for years to come.
